I just installed ring at my second home in another state and when someone rings the door bell at one location it chimes at both. I have check the app and all the settings are correct. Not sure how to fix this
@Zakll. Go into the Ring app and select devices, then under chimes select the chime or chimes you have in your main home. Under audio settings you can select which doorbells will trigger them.
I have checked and there are no choices for multi locations
Hi @Zakll. A Ring Chime should not ring for a Doorbell or Camera that is installed under a completely separate Location in the Ring app. Is there any chance this chime you’re referring to is coming from an Amazon Alexa device? If so, you can select which Amazon Echo device plays an announcement for which Ring device by editing the Announcement Devices in the Alexa app. You can learn more here. If the alert is coming from a Ring Chime or Chime Pro, I’d recommend following up with our support team at one of the numbers available here to investigate this further.