Ring doorbell 2not detecting movement

I know for a fact 2 people have been at my house today. When I look at my ring they don’t show up AT ALL. There is a clear view of my driveway and no one pulls in. I literally had one of them FaceTime from my driveway, but they never show up on Ring.

Hi @Chasity2891. I would first verify that your Ring Video Doorbell is online. You can do that by pulling up a Live View or pressing the button to ring it. If it pulls up a Live View, you may just need to adjust your Motion Frequency. This will ensure your Doorbell never misses anything. If it doesn’t pull up at all, you may need to reconnect it to wifi. I hope this helps!