Ring doorbell 2nd gen help please

Please can someone help!!
My new doorbell isn’t announcing on my Alexa echo. I can ask it to talk to the door bell and it does. I can see it in the devices etc. But when I ring the doorbell nothing happens.

Hi @Emmds. To clarify, is your Ring Doorbell itself not ringing when you press the button, or is it that Alexa isn’t announcing the Doorbell ring via the Echo Show? If it’s that Alexa isn’t announcing it on the Echo Show, you can find a good list of troubleshooting steps to run through in our Help Center Article here. I’d recommend giving those steps a try first. :slight_smile: