I have been investigating my wireless network and I found out all my Ring devices are connecting to the very first wireless access point and STAY LIKE THIS without re-connecting/roaming to the strongest signal. For example:
My access point downstairs has been rebooted due to firmware upgrade. My doorbell switched to the access point upstairs and it just stayed connected to the access point with WEAKER signal for over TWO WEEKS. What’s worse, in the similar situation, the doorbell did the same but connected to the even much weaker 5G signal upstairs (-72 signal!!!) and stayed this way for four days until I realised it’s draining battery and not recording any videos. Much better (-50 to -55 signal) access point was still available downstairs and all our home devices (phones, laptops, even Google devices) just switched to the better internet, I assumed it’s normal.
I have analysed my Unifi connection logs and there is NO sign of Ring clients switching (roaming) the wireless network. If you reboot the doorbell, then it’s just randomly chooses to connect to whatever access point based on unknown criteria and that’s it. 2.4G/5G, strong, weak or no signal - Ring device doesn’t care!
I have the same experience with all Ring devices - doorbell and cameras. Doorbell is the worst because of the poor radio it’s been equipped with, cameras are better, especially wired, because at least they are not draining battery but one battery powered cam is also discharging much faster when connected to the access point which is further - when it has the best access point available just near it!
As a workaround:
I needed to create dedicated 2.4G only network for Ring devices (why did I pay for ‘better’ Doorbell 3 with 5G then?)
I need to monitor my network and check if my access point downstairs has not been rebooted recently, because of my doorbell! That’s an absurd!