Ring.com functionality vs. desktop app

Hi @WMRing. If you are having inconsistent and delayed notifications from Ring.com on your laptop, try the following steps:

  • Disable any active VPNs on your network.

  • Use a different web browser.

  • Verify your Ring device’s signal strength, also known as RSSI, is at a good level.

  • Reboot your router by unplugging it for 10 seconds and plugging it back in.

If you have tried these steps and are still having the same concerns, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.