Ring chime won’t power up

All of a sudden my indoor ring chime won’t power up. When I first plug in I see a blue flash then nothing.

Hi @user33903. This Help Center article here has information on troubleshooting your Chime. If the steps in this Help Center article don’t provide a solution, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

Our 1st gen chime has suddenly stopped working. The blue light on the front is off and it is not connected to our wifi.
I have tried reconnecting but no luck. I’ve tried the chime in another power socket but still no blue light to attempt a reconnection.
My instinct is that the unit has failed. Can anyone corroberate this?

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