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U
Ring chime won’t power up
troubleshooting
chime

All of a sudden my indoor ring chime won’t power up. When I first plug in I see a blue flash then nothing.

388

0

0

20-01-2023 08:50:50

Responses (3)

  • U

    Our 1st gen chime has suddenly stopped working. The blue light on the front is off and it is not connected to our wifi. I have tried reconnecting but no luck. I've tried the chime in another power socket but still no blue light to attempt a reconnection. My instinct is that the unit has failed. Can anyone corroberate this?

    0

    21-01-2023 01:15:03

    • T

      Hi @user33903. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360048673232-Troubleshooting-Your-Ring-Chime-Pro-2nd-generation-and-Understanding-Light-Patterns) has information on troubleshooting your Chime. If the steps in this Help Center article don't provide a solution, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      0

      23-01-2023 03:29:20

      • S

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

        0

        20-02-2023 01:15:33

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