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Ring chime wifi range
chime
I just got off the phone with Ring support. I was trying to figure out why my chime is constantly disconnecting from the network. They said it was because the device must be within **10-15 feet** of the router. That doesn't make any sense to me. I've had plenty of Bluetooth devices with a longer range than that. All of my wifi devices (including the Ring doorbell) have a much, much greater range than that. Is there an official range requirement listed somewhere for the chime devices? (This is a chime, not a chime pro device.)

1693

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20-05-2021 09:32:29

Responses (1)

T
Hi @bounsy. Placement of the Chime is going to be dependent on the [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) for the device. If the RSSI is too low, it will need to be moved closer to your router to maintain a reliable connection. I would also mitigate and [wifi interference](https://community.ring.com/t/device-tips-wifi-interference/221) by placing your internet router in a nice open area. This should help your Chime stay connected.

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24-05-2021 06:53:33

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