Ring chime pro

My ring chime pro has stopped working can’t get any lights on it at all

Neither does ours. No blue lights. Followed all the instructions on trying to get it to start working again.

Strange. Mine also stopped working today and no blue lights. have reset and moved to multiple outlets

Sorry to hear about this, neighbors! The best steps here are to reset the Chime and attempt a reconnection using other outlets around the home. Resetting the Chime, by holding the setup button for 15 seconds, should allow you to complete another setup in the Ring app. Even if the light is not displaying on the Chime, check to see if it will complete a setup anyways.

As it sounds like you’ve tried many of the above steps, if this concern persists, Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.