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T
Ring chime pro problem
chime

Following several short power outages yesterday our front door camera & door bell stopped working. Noticed no blue light on our Ring chime pro. We’ve rebooted it & our router & finally got both the camera & doorbell working. However there’s still no blue light still on the chime pro. How can I sort this? The router is on 5G. Thanks.

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21-07-2021 19:10:05

Responses (1)

  • T

    Now the blue light has come on of its own accord. Just took a long while but all good now. Thanks.

    1

    21-07-2021 20:59:49

      C

      Hi @Tony21. I'm glad to hear everything is working properly now! Feel free to post on the Community again if you ever have any other questions, and you can also use the magnifying glass in the top right corner to search for similar posts. :)

      0

      22-07-2021 16:58:57

      U

      Hi I have one Ring Chime pro that has no light.I have tried in other sockets which I know are working, but still no light. Any ideas ?.ThanksAndy

      0

      06-11-2021 14:14:45

      T

      Hi @user1731. If you've tried multiple outlets but you are still not getting lights, you'll need to contact out support team for the next best steps. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      1

      08-11-2021 16:03:11

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