English

Help

Community Home

Categories

Discussions

Sign Up

Ring Accessories

Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
C

CG1

Ring Chime Pro no power
chime-pro
troubleshooting

Even after trying different outlets the Ring Chime Pro doesn’t glow blue. It’s not getting power. Can it be fixed?

49563 •

0 •

22 •

19-10-2019 12:23:13

Responses (12)

  • E

    erh1

    I know this is an old thread but FWIW, my 1st gen Chime and Chime Pro went offline and reconnecting following the prompts didn’t work because I kept waiting for the flashing blue light but the light never flashed or illuminated. Ring said: “They’re dead buy new ones.” WRONG! They are not dead. They just do t light up!! If you ignore the prompt and say that you see the light, they do reconnect. Works fine now, just no light! Probably a problem with the LED connection.

    0

    •

    28-12-2022 10:13:04

    •

    • U

      user39236

      Excellent information from erh1. I went through the process and held the reset button for a count of 10 (no blue light) and proceeded as if it did come on. My chime reconnected and is working. It's the Ring 2 version installed in 2019.

      0

      •

      13-03-2023 07:16:20

      •

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Community Resources

      Community Guidelines

      About Ring Community

      Ring Help

      Most Helpful Members

      View All

      U

      user63814

      2

      User
      Solutions

      C

      Caitlyn_Ring

      1

      User
      Solution

      T

      Tom_Ring

      1

      User
      Solution

      J

      Justin_Ring

      1

      User
      Solution

      ©2024 Ring LLC or its affiliates

      PrivacyLicensesTerms of Service