Ring Chime Online but Not Ringing

Hi @Davewil3. What is the RSSI for your Ring Chimes? You can find the RSSI on the Device Health page in the Ring app, and it can indicate how stable the wifi connection to each Chime is. You can find more information on RSSI in our Community post here. If the RSSI looks good and doesn’t indicate an unstable connection, try completely resetting your Chimes by holding down the reset button on the side for at least 20 seconds. Then set the Chimes back up in the Ring app using the steps under Set Up a Device.