Ring Chime not resetting

My chime stopped working. It is still in the app. I have changed plug socket. When I plug in it flashes green briefly then nothing

I have pressed the side button of 15 seconds and waited. Nothing.

I pressed and held for a minute and waited. Nothing

I left unplugged for an hour and repeated. Nothing

Tried to set up as new. No joy

Any help please

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Hi @user73544. You have tried all the troubleshooting steps I would have recommended for your concern. The next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available here.