Ring chime 2nd gen alternate blue and green light

Hi All,

I have one ring chime 2nd gen which sometimes has a green flashing LED.
Normally, the blue LED is lit constantly but ones and a while it turns to a slow flashing green and after a few flashes it turns back to blue…

Now, I have tried to figure out what that means but I could not find anything about those LED’s.

So could someone please help me out and explain what they mean??
Also, at least ones a day, I have to unplug my chimes and power them back up otherwise they disconnect from our wireless system.
Any idea on that??

Thx

Hi @Egon. A flashing green LED light could indicate that the Chime is performing a firmware update. But is this is happening on a regular basis, that might not be the case. I would suggest reaching out to our support team to look into this for you.

Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.