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Ring Chime (1-t gen.) doesn’t respond to any buttons
Hello! I have Ring Chime (1-t gen.). It worked properly for a whole year, but yesterday it lost its Wi-Fi network. I followed the Ring application to reconnect the gadget to the Wi-Fi network, but all attempts failed. The fact is that the gadget does not react at all to any actions! Neither the reset button (5 seconds, 15 seconds, 60 seconds) or removing it from the electrical outlet helps. Ring Chime does only one thing: at intervals of several minutes, it quickly blinks blue three times. And that's it! Help me, please, solve my problem! Thanks!
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28-09-2020 11:12:39
Responses (1)
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Hey neighbors! Since you're all having a similar concern, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a deeper look at this for you and offer more advanced support to get your Chime working properly. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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01-10-2020 17:37:10
CHi @araposo1. In response to COVID-19, our chat support is currently available for general questions but not for device troubleshooting. For device troubleshooting, you would need to reach out to our support team via phone.
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02-10-2020 20:31:48
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araposo1
I have this same exact problem. I have tried everything and this chime seems to be completely non responsive. I've tried everything!
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29-09-2020 20:49:35
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