Ring chat or number not working
Trying to get hold of someone from ring my POE
camera won’t connect my other ones working tested
out all the wires with a cat5 tester it not the cables tried the working camera cables still no joy just keeps sold blue light
won’t reset or do anything other that say you ring ready ready follow the instructions, tried pressing the button for 10sec blue light flash’s about 10 times and then just goes off
tired firm pressing once to initiate the start up blue light just stays solid
been thought here seem and seem to of happened to a couple of people, camera should still be within warranty so I’ll like to get hold of someone preferably see if I can get it exchanged
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11-05-2024 05:35:20
Responses (2)
Hi @user82140 @Knocks. Try resetting your Stick Up Cam Elite by holding down the setup button for at least 20 seconds. After the reset is complete, try walking through the setup process again. If this issue persists, please reach out to our support team at one of the numbers available here for further assistance. You can also get in touch with our support team on Facebook @Ring by sending a private message.
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14-05-2024 12:09:51
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Knocks
Were having the same issue. Out doorbell will no longer connect on live view, wont reboot just stays online, missing actitvities that should be triggering an alert. Try n contact support and live chat nit working from a number of devices
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12-05-2024 09:35:55
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