Ring caught giving user data to Facebook whether they have an account or not

This is ENOUGH!!!


The danger in sending even small bits of information is that analytics and tracking companies are able to combine these bits together to form a unique picture of the user’s device. This cohesive whole represents a fingerprint that follows the user as they interact with other apps and use their device, in essence providing trackers the ability to spy on what a user is doing in their digital lives and when they are doing it. All this takes place without meaningful user notification or consent and, in most cases, no way to mitigate the damage done.

The privacy policy that we all approved DID NOT include FACEBOOK at all. This is completely OUT OF CONTROL now. Our purpose of purchasing these devices was to be SECURE. This is downright unexcusable!!! This is NOT a MISTAKE by Ring, but an INTENDED RESULT. I for one will be looking for a different solution that takes our PRIVACY seriously and doesn’t just blow smoke in our face.

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Hi @humorme201,

First and foremost, we want to remind you that at Ring, privacy is foundational - and guides every decision we make.

Like many companies, Ring uses third-party service providers to understand the use of our mobile app, which helps us improve features, optimize your customer experience, and evaluate the effectiveness of our marketing. We care deeply about providing our neighbors with the best possible experience and leverage these tools to help us do so.

We want to ensure you that these service providers’ use of the data provided is contractually limited to appropriate purposes, such as performing these services on our behalf, and not for other purposes. Ring is not in the business of selling customer information.For more information, please reference our Privacy Notice on Ring.com/privacy.

Thank you!

What are the specifics of the services performed by Facebook and 3rd party. I could not find it on the privacy page

Hi @harhoang. All the information we have in regards to privacy is available at https://ring.com/privacy. If you have further questions, you can email that team directly at privacy@ring.com.