Hi @078088bcff548624d682cbef5a7133. I'm sorry to hear you're experiencing concerns with your Ring device. For Live View specifically, we have some troubleshooting tips and tricks in our Community Post on the topic [here](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249). I'd also suggest checking the [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) to ensure it shows a strong wifi connection for your Ring device. If this concern persists, you can follow up with our support team so they can walk through all applicable troubleshooting steps with you as it may be a deeper concern related to your network settings, and our support team can go more in-depth with you. Our support team can be reached at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.