Ring camera’s wont detect home wifi

I have 2 ring cameras. One is the video doorbell 2nd edition and the other is the wired floodlight model. Neither of them will detect my home wifi. My wifi network is working fine, and has several things connected.

In the ring app I can get as far as the list of Wi-Fi’s available to connect the ring devices to, but my home wifi is not listed. I’ve reset ring devices to factory settings, and restarted my router. Any advice would be great.

Are these new Ring devices that you are trying to add? Or existing ones that are no longer able to connect?

Just double-checking whether your wifi networks are hidden? Mine are hidden (my choice), so I have to use the process of connecting to a hidden network, whereby I have to enter the SSID manually.

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