Ring camera not workingc
Hi, my camera was working fine until I last charged my battery. Everything was charged but I couldn’t connect to Wi-Fi. Brought it inside and no blue light to reconnect. How do I know if it’s my battery or camera that’s not working? They were both wet and have now dried out but still nothing
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17-11-2023 03:10:09
Responses (3)
- C
Hi @Claireh73 Did your Ring Camera sustain water damage? If so, that is likely why the Camera is unresponsive despite having a fully charged battery. Please reach out to our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us#callus) for assistance with any device damage. Hi @user66935. What Ring device are you trying to connect, and what is the specific message you're receiving in the Ring app? We have various troubleshooting steps [here](https://support.ring.com/hc/en-gb/articles/217240386-Fixing-Repeated-In-App-Setup-Failures) to fix any setup failures.
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17-11-2023 07:30:05
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- U
You have taken payment but cancelled video link why ? It was only working for 24 hours
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23-11-2023 10:22:18
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user66935
My battery is fully charged and it won’t let me connect to the Wi-Fi. It keeps on saying it’s not able to.
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17-11-2023 04:20:29
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