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user57956

Ring Cam Pro Lights on

hardwired-security-cameras

cs-support

Hi I have a hardwired Cam Pro 2nd Gen. I have created a schedule to only allow the lights on after 7pm. Also I have created a zone to pick up movement only in a specified area. The problem is the lights stay almost permanently and it picks people up walking past my house out side of the specified zone. I seems as though the camera is ignoring the app settings. Also I have a Ring doorbell and I have noticed it misses people on the drive. I have tried resetting the device, rebooting the device and completely removing it but still it ignores the app settings. Also it get very hot as the lights are always on.. Is there anything else I can try.. Regards Nick

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10-09-2023 06:26:01

Responses (2)

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Tom_Ring
Hi @user57956. Thank you for bringing this to our attention. You can follow this concern [here](https://community.ring.com/t/missing-but-active-motion-schedules/216698/32).
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13-09-2023 02:47:25
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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13-10-2023 02:47:38
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