A few weeks ago I spoke at length with some helpful support folks about the Ring Bridge (for lights) and its apparent inability to connect to a secured WiFi network. I was eventually told this was a known issue and I’d be informed when it was updated. I’ve not heard back from support but also noticed that email support is no longer offered so checking in here to ask if anyone else has this issue and/or has seen a resolution.
my bridge firmware is 180500172
for reference, I can successfully connect my bridge to a guest network on my WiFi that is open (no password) or strangely to a shared hotspot connection from my Windows PC (with password).