I just bought a ring pro doorbell and I was wondering if i can do the basic plan for 11 months (before the original warranty expires) and then switch to the Ring plus plan. Will I still get the extended/lifetime warranty from the Ring plus plan since it’s not past my original 12 month warranty?
Hi @Deo10. As long as you subscribe to the Ring Protect Plus plan before your device’s warranty runs out, it will extend the warranty. You can always contact our support team to verify the warranty on your device so you can make sure that you get the Plus plan before it ends. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
Perfect! Thanks for the reply. @Caitlyn_Ring