Ring app not working

Ring app not working on my phone anymore. Says my device isn’t compatible. How can I change settings now?

You need at least Android 9 or better for an Android phone. I don’t know what the requirement is for iOS.


Hi @user17692. What type of phone do you have and what version of the Ring app is installed? If possible, share a screenshot of the error you are receiving so I can look into this for you.

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A post was split to a new topic: Cannot purchase Ring Protect plan