Ring announces on echo but routines set to work on press just stop working

Question

Ring announces on amazon echo but routines set to work on ring press just stop working,  they were working 2 weeks ago, i have not added  new routines or appliances.

Fraymundo · Answer

I have the same issue. No motion alert and doorbell press alert on any echo dots. Disabled ring skill in Alexa, deleted ring devices and re-enables skill, reactivated announcements for ring in Alexa app for each echo device. No luck!

Caitlyn_Ring · Answer

Hi neighbors! You can find some troubleshooting tips for when your Ring and Alexa features stop working in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360050373832-What-to-do-if-your-Ring-and-Alexa-Features-Stopped-Working-). I'd recommend looking through those steps, and if that doesn't do the trick, you can reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). Additionally, you can [click here to go to Amazon's Alexa Help Center](https://www.amazon.com/gp/help/customer/display.html?nodeId=201602230) for more in-depth troubleshooting support as well. :)

Amazon Alexa + Ring

Ring announces on echo but routines set to work on press just stop working

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