Feature Request Board

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Ring Alarm Pro - Allow disabling eero for those who don't need it but want local storage
device-settings
alarm
product-request
app-request

There are plenty of users who don't want to use the Ring Alarm Pro as the default gateway. Some of us have a good existing network infrastructure, for me also my ring alarm 1st gen is no where near my ISP modem. Give the users the ability to disable eero capability without sacrificing features like local storage.

7719

1

19

16-10-2021 11:02:13

Responses (15)

  • Z

    Please allow us to disable it, or set channel and channel width. I have 5 Orbi providing strong and stable coverage in home already. Eero just brings interference with existing channel. I have no intention to spend another $400 to add 4 extenders while less stable coverage.

    1

    17-03-2022 05:42:26

      S

      Yup , I loved the system but ended up returning it a week later it greatly interfered with my existing network setup

      0

      15-04-2023 03:54:25

  • I

    Same here, very frustrating to not have control over basic things like this

    1

    18-06-2022 07:43:52

    • R

      Same here. I already have a large Orbi 6E system that would be impossible to replace with eero technology. There is no technical reason to bundle the alarm function in a router. Ring should support a stand alone alarm controller with edge storage for video. Allow it to be multi homed for redundancy. By the way, can anyone point me to a feature request in this forum that has actually been accepted, implemented, and been released into the Ring product stream? Seems like there are a lot of good ideas here and little or no inclination to incorporate them.

      0

      03-07-2022 12:13:41

      • Q

        Just want to echo the request. I assumed disabling eero, or at list turning the wireless radio off, would be an option. Nothing I read indicated that having eero running in my house was a soft-requirement to use the Ring Alarm Pro. I have a pure Cisco network, eero is adding NOTHING to my setup except noise on the 2.4 and 5Ghz bands. At the VERY LEAST I should be able to disable 2.4Ghz. I'm about to hook my non-pro unit back up just because of this.

        0

        08-08-2022 07:33:35

        • U

          I agree... The option to turn off the eero, or at least restrict it to either 2.4 or 5GHz, is essential for me. I need to keep my old Wifi available, at least on one band, at least at times. Running both old Wifi and Eero on the same bands is not an option due to interference weakening their range. I had to switch to the Ring Alarm Gen 2, sacrificing the other nice features of the Alarm Pro such as local video storage, cellular backup for camera access, and the option to add extra battery packs.

          0

          12-08-2022 10:58:24

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