English

Help

Community Home

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U

user44961

Ring 4 - Wrong alert
battery-video-doorbell
troubleshooting

I got "person detected" alert when the cars went pass. I only turn on "Person" alert, not "Other motion". What can I do? Thank you.

234 •

0 •

0 •

16-05-2023 06:32:10

Responses (2)

  • J

    Justin_Ring

    Hi @user44961. If it's not clear whether a motion event contains people due to lighting, weather, or other conditions, what you experienced will sometimes happen. This information can be found in the Ring app when you are in your Smart Alert Settings, towards the bottom.

    0

    •

    17-05-2023 04:36:44

    •

    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      •

      16-06-2023 04:37:11

      •

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Community Resources

      Community Guidelines

      About Ring Community

      Ring Help

      Most Helpful Members

      View All

      U

      user63814

      3

      User
      Solutions

      B

      Boone

      1

      User
      Solution

      J

      j0hnmsch

      1

      User
      Solution

      ©2024 Ring LLC or its affiliates

      PrivacyLicensesTerms of Service