J
Ring 3 hardwired but battery still discharges
hardwired-video-doorbell
battery-video-doorbell
troubleshooting
battery-life
power-issue
Hardwired at 18v but battery still discharges over a few weeks. Ambient temperature around 12C....is this normal?
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23-03-2022 08:18:03
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Caitlyn_Ring
Hi @Jonnyrouge. Hardwiring your battery powered Doorbell will provide it with a trickle charge, but your Doorbell may still discharge more quickly than it receives a charge. We have a great reply with a lot of information regarding this concern [here](https://community.ring.com/t/battery-drain/6371/6). You can also check out our [Help Center Article](https://support.ring.com/hc/en-us/articles/204252980-Charging-your-Ring-Video-Doorbell-battery-with-hardwiring) for more tips and tricks as well. I hope this helps! :)
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24-03-2022 08:08:37
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