We have recently installed a Ring 2. We’d like the outside volume to be quieter, so adjusted it to something we were happy with, which worked fine. However, when we’ve connected the doorbell to Alexa, the first ‘ding dong’ outside is at the volume we set, but the second one is really loud. If we disconnect from Alexa, the volume goes back to the quieter tone that we set it at.
I’ve tried setting up the device again and disconnecting from Alexa, but every time we reconnnect, the same thing happens. The second tone from the doorbell is very loud and is disturbing our neighbours.
Has anyone experienced anything similar and how did you resolve it?!
Thanks.