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Boone
Hello @ab100,Unfortunately, this Ring Community forum is a "peer to peer" group of your other fellow "Ring Neighbors" (other owners of Ring Products), where we can share ideas and potential solutions with each other. For you to request a Return Label, you'll have to contact Ring Support directly (not here in this forum) at (links below):https://support.ring.com/hc/en-us/articles/360036196372-Get-in-TouchUnfortunately, due to the Covid-19, their available hours and procedures have been changed also:https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19 I hope you find this information helpful. :)
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18-12-2020 03:12:37
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