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Replacement Bracket for Solar Panel

The adjustable bracket for one of our Ring solar panels broke in a windstorm. The panel is fine. I have been looking for a replacement bracket and cannot fund one. No one at Ring appears to be able to help us.has anyone else had this issue an resolved it?

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20-05-2020 18:13:06

Responses (1)

  • C

    HiI wanted to check if this has ever been resolved. My bracket (cheap plastic) also broke, and I can not find a replacement. I talked to two different people in support and the only solution offered is to buy a whole new solar panel. If true, I am really bummed about how Ring's customer service seems to be going down the tubes.

    1

    07-04-2021 20:10:11

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