M
Renewal problem
cs-support
ring-protect-plans
My country’s (India) credit card issuing bank requires mandatory one time password (OTP) to authorize transaction and complete payment. Unfortunately the ring payment mechanism is not geared for this additional input in their payment page. How to pay for subscription? Is there any alternative way? Will ring.com help me to have subscription.
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03-02-2023 03:07:00
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Caitlyn_Ring
Hi @MalibuA5. Ring devices and services are not officially available or supported in India at this time, so we do not have a system in place to adhere to any region-specific payment practices. If you are located in a [region where Ring devices are supported](https://ring.com/country-selector), you will need to use a different payment method in order to pay a Ring Protect plan.
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03-02-2023 04:24:33
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