I have changed from 2 Protected Plan Basic to a Protect Plan Plus. I’ve received the email confirming the prorate refund to the used credit card that is now expired. I just want to ask Ring to do the refund to another credit card but all help desk chat send me to here.
Hi @DanielGDuarte. If you have questions related to billing for your account, it’s best to contact our support team. Please read our response to COVID-19 here to see how to contact support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times.
I’d like to contatct your support team but the provided number does not work for Portugal and the chat send me here