Refund Time

My order for a video doorbell 3 has been cancelled due to unforeseen circumstances.

I have ordered from another supplier as the chime bundle has disappeared from the website.

I presume the refund will take the standard 3-5 days to appear in my bank account?

Hi @Matt9300. Can you reach out to our support team for this concern? They can check on the status of the order and take a closer look. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.