I subscribed to the wrong address on my account and immediately unsubscribed and subscribed to the correct account however I was still charged for both subscriptions. Please refund my 2nd ring subscription.
Hi @Amrilynn. You should receive a refund for the cancelled subscription after about 5-7 business days. If you don’t receive one, you’ll want to contact our support team directly so they can take a closer look at this for you. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.