Recordings missing

Products General Questions
#1

There was a block of time that my devices didn’t record anything

#2

@Elisabete wrote:
There was a block of time that my devices didn’t record anything

Hello @Elisabete ,

If your block of time that is missing occurred yesterday, Nov 25, that was during the big Internet server system outage (Amazon Web Service which comprises 40% of the Internet) and that resulted in outages for Ring Cloud servers, Ring Apps, Ring.Com failures and more complications. Many of us could not even open our Ring Apps. Currently, the Ring System in up in “Degraded Performance” mode, and still recovering.

https://community.ring.com/t5/News-and-Announcements/Ring-is-experiencing-a-system-wide-login-and-app-errors-Nov-25/m-p/70954#M809

Hopefully, Ring systems will be fully operational very soon. :slight_smile:

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