Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Recording Length options
It would be a nice feature if users can have the option to modify the length of recordings for each device or all devices altogether. Even though this may make battery life shorter, perhaps the user can be the one to ultimately decide if they would like 30 seconds, 60 seconds, 90 seconds, or even 120 seconds. User can make the decision if battery life is more important or capturing the entire incident. There have been many instances where there is motion on a camera or doorbell and the recording just stops in the middle at 30 seconds even though motion or a person is still moving or attempting something.I specifically have Video Doorbell 2 on battery power and 6 Spotlight Cams on solar power.
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01-04-2020 15:43:38
Responses (11)
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Exactly what I need! I view our cultisac and need a longer view time with my solar + 2 batterys installed. I NEED MORE THAN 30 SECONDS, IT TIMES OUT BEFORE THE ACTION LEAVES. Please allow more record time on battery/solar cams!!
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04-04-2020 04:36:21
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- P
I came here on purpose, to comment on this issue exactly.It's nice to see that I am not the only one to notice this.Fully agree!Spread the word, and let's make Ring understand that PERMANENT 30s limit on recording (and light, in the case of spotlight cameras) is not acceptable.If there is motion still occurring, the functionality of the device should not be interrupted, period.Otherwise, these cannot truly be called security devices, but rather gimmicks who only work for 30s.
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04-04-2020 22:41:42
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- M
A similar request is to allow advancing to the next activity video without exiting and finding the next timed video. It would be better if there was a "next" word or "\>" charcter icon to click directly on the video to advance to the next video. This is particularly helpful when needing to see a longer sequence of events than the 30 second video allows. The current system is very tedious.
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06-04-2020 14:24:57
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- A
Recording length is a huge issue, I just watched a Ring video where a thief was scoping out the car he was going to break into. Unfortunately, that's all that was recorded. It didn't record the guy actually breaking into the car, nor stealing the things inside and on the car. The option to record for a longer period of time should be given. This is so far stopping me from cancelling my existing home monitoring and signing for Ring Protect and buying more Ring cameras.
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24-04-2020 18:54:37
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Nick5
I would like to be able to set the recording time of motion and ring events for my doorbells. I feel that the 30 seconds is not long enough if something is happening. I know blink has the ability to choose recoding length and stop recording when motion stops. It shouldn’t be that hard to do considering both companies are run by amazon.
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22-03-2020 00:49:55
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