In the last portion of my previous post, I incorrectly stated, âI havenât been able to download any of the snapshots, like you can do with Event Video recordings. I think currently Snapshots can only be viewed for the 60 days with the âProtect Plusâ plan.â Well, several updates include:
1st update: Yes, you CAN download Snapshots! Super. Another Neighbor, âCappyNearâ wrote in another thread, âItâs the same process as downloading a Motion or Live event. Position the timeline over a snapshot area and use SHARE to download to you iDevice. Several Snapshots (e.g., 11:02 am - 11:17 am) are concatenated into a short video file.â I found that it works like a champ on my android phone, downloading in 15-minute batch files. This only works on your phone App. Thank you very much @CappyNear!
2nd update: Snapshots are stored in the âRing Cloudâ for only 7 days, unlike the Camera Videos which are stored 60 days with the âProtect Plusâ Plan. So if you view something of interest, download it before itâs deleted automatically.
3rd update: Recently my 3 Stick-Up Cams (2nd Generation, PLUG-In, not battery), used to have 4 interval selections of: every 30-seconds, every 1 hour, every 14 minutes, and every 5 minutes. Trouble-shooting one cam required a Hard Reset (Orange button held for 30+) and when the firmware updated, the âevery 30-secondsâ option was gone, leaving only 3 remaining choices. The shortest interval for Snapshots is now âevery 5 minutesâ. The â30 secondsâ option was the closest thing to continuous recording and I found it extremely valuable to catch stuff that occurred between motion-activation events, or activities that were occurring beyond the motion-activation range. To double-check, I used my phone app to view my other two Stick-up Cams, and they both still had the â30-secondsâ interval option for Snapshot ⌠BUT then on one of these cams, I toggled from the â30-secondsâ to the â5 minutesâ option and it switched fine, but now the â30-secondsâ option disappearred and hasnât returned! The last of the 3 Stick-up Cams is still on â30-secondsâ and I donât dare change that selection! So, I have 2 Cams taking Snaps at 5 long minute intervals, with 1 cam still at every 30-seconds.
What happened Ring?