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Reconnecting devices after a change in my wifi password
connectivity
chime-pro
troubleshooting
I changed my wifi password and now I'm trying to reconnect my chimes. Things go well until I get to the part where I'm to connect the (Chime Pro) device to use with RING. I cannot get beyond that point. I push and push the "CONNECT" button; but, it never connects or advances.
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19-08-2023 18:52:58
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Caitlyn_Ring
Hi @Katie54. Are you entering in your new wifi password? If you're trying to reconnect it using the previous credentials, it will not work. I'd suggest running a new setup by following the steps under Set Up a Device. When you get to the point where you are connecting the Chime Pro to wifi, make sure you do not choose to use the previously remembered network.
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21-08-2023 21:35:32
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