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Reconnect to WiFi & Change WiFi Networks in the Ring App
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Whenever network connection in lost, your Ring device(s) will automatically reconnect once the same network is available again. In the event that you need to [reconnect your Ring device(s)](https://support.ring.com/hc/en-us/articles/XX-How-to-Reconnect-Your-Ring-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network), or even change networks, this guide will help you achieve just that! ***Click on the arrows ![>|44x38, 50%](upload://hHAjpdR4YLBv7SkHhXArStYXjnf.png) to expand each section for details!* :slight_smile:** [details="Where to find the Reconnect option for your Ring devices."] For Ring [Video Doorbells](https://ring.com/doorbell-cameras) , [Cameras](https://ring.com/security-cameras), [Chimes](https://ring.com/collections/accessories?filters=category:video-doorbell-wired,category:video-doorbell-pro,category:video-doorbell-pro-2,category:video-doorbell-elite,category:video-doorbell,category:video-doorbell-2,category:video-doorbell-3,category:video-doorbell-3-plus,category:video-doorbell-4,category:peephole-cam,category:indoor-cam,category:stick-up-cam-battery,category:stick-up-cam-plugin,category:stick-up-cam-solar,category:stick-up-cam-elite,category:spotlight-cam-battery,category:spotlight-cam-wired,category:spotlight-cam-solar,category:spotlight-cam-mount,category:floodlight-cam,category:floodlight-cam-wired-plus,category:floodlight-cam-wired-pro,type:connectivity-notifications), and the [Smart Lighting Bridge](https://ring.com/products/smart-lighting-bridge), this option is found in the Device Health section of your Ring app: 1. From the Ring dashboard, visit the **Main Menu** (three lines top left) 2. Select **Devices** 3. **Select the Ring device** you need to reconnect to wifi. 4. Tap on the **Device Health** tile. 5. Tap on **Reconnect to Wifi** or **Change Wifi Network** . For the [Ring Alarm Base Station](https://ring.com/products/security-system-alarm-5): 1. **Follow steps 1 - 3 above** , to select your **Ring Alarm > Alarm Base Station** . 2. While viewing the Base Station in the Ring app, select **Device Settings** . 3. Select **Network Settings** . 4. Tap on **Reconnect to Wifi** or **Change Wifi Network** . [/details] **Why would I need to Change WiFi networks?** * Adding a [Chime Pro to extend WiFi](https://support.ring.com/hc/en-us/articles/XX-Connecting-an-Existing-Ring-Product-to-Chime-Pro) to your existing Ring devices. * Changing your WiFi network name, router, or even internet service provider, can make a network change necessary. * Upgrading from a 2.4 GHz network to a 5 GHz network with a Ring device that is not compatible with 5GHz. [details="5Ghz WiFi Compatible Ring Devices"] Video Doorbells * Ring Video Doorbell 3 * Ring Video Doorbell 3 Plus * Ring Video Doorbell Pro * Ring Video Doorbell Pro 2 * Ring Video Doorbell Elite Security Cameras * Floodlight Cam Wired * Floodlight Cam Wired Pro [Learn more about confirming which Ring device you have, via the Ring App.](https://support.ring.com/hc/en-us/articles/XX-How-to-Find-Out-What-Ring-Doorbell-or-Security-Camera-You-Have-and-Get-the-Right-Accessories-) [/details] **Why didn’t my Ring Devices Automatically Reconnect?** This can happen if: * Your router is in an enclosed area (i.e. Closet, Cabinets, etc.), or stored behind large objects (i.e. Appliances, Furniture, etc.). *See images below for example* * Move your router to a centrally located area, away from objects and electronics, and with a minimal amount of walls to deliver signal * Your WiFi network name changed and/or your WiFi network password changed. * Your WiFi network password has special characters or symbols in it (i.e. #, !, etc.) * You upgraded from a 2.4 GHz network to a 5 GHz ,with a 2.4 GHz only compatible Ring device. * Power issues such as loose wiring, low battery, switch controlled outlet turned off, and other common power related factors. ![Closet|500x500, 50%](upload://h512jNkiU3vm7m7X0mdNgt3fafw.gif) | ![Couch |500x500, 50%](upload://abWdm6CV2tfWZlcPz1AROwkETdW.gif) **Quick Tip!** Try rebooting your router by temporarily unplugging it for 30 seconds and then plugging it back in again. *Learn more about Reconnecting your Ring devices in our [Help Center article](https://support.ring.com/hc/en-us/articles/XX-How-to-Reconnect-Your-Ring-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network).* *Check your [RSSI in the Device Health section of the Ring app](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229), to ensure for optimal wifi signal.*

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09-03-2022 05:38:49

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