Re: Labels

Hello,- I have bought an used RING bell from a reseller company and have received in a complete box. - I have trided to install RING aplication but it is not working because the device is still registered to previous owner. - I do not know how to proceed or how to contact the previous owner and ask to remove the device from its account. I have asked to reseller to do this, but also they do not know how to proceed. Please help.Thanks