Need a way to rapidly access cameras such as was possible in the rapid ring app. Fine if you can find a way to bundle it into the main app, but you have not done so.
Your community manager wrote that the ring app would “provide our customers with the same, and even better, the experience they came to expect from the Rapid Ring app” in your deprecation message but that is a plainly false statement. The ring app does not provide the same functionality, it requires many clicks to get to a camera view. It can take up to 11 clicks to get to a camera in the ring app whereas it took one click on rapid ring.
Here are some of the features you need to implement to restore the functionality lost:
All cameras clickable off the main screen without scrolling (no large preview image)
App always opens to the main screen. Today if you view a camera, flip away, and then flip back you’re still on that sub page and that’s where it can take 11 clicks to get a different camera up
No delay on main page loading non critical content like neighbors, event history, alarm status or image previews. Cameras must be immediately clickable without scrolling
Clicking the camera on the main page immediately opens live view, while providing a DIFFERENT way of opening the history. Not an option to pick either/or in settings since both views require rapid access
I get you think that you addressed the issue by speeding up camera loads in the main app but you haven’t even come close to addressing the feature gap left by deprecating rapid ring