Doorbell 4 - Somehow I turned on the automated response feature that tells someone to leave a message and now I cant find it again to turn off.
Hi @DwatAZ. It sounds like you have turned on the Quick Replies feature. You can learn more about this here. These are the steps that should help:
- Tap the three lines on the top left
- Tap Devices
- Select the doorbell that you want to set up
- Tap the Smart Responses tile below the doorbell image
- Tap Quick Replies
- Toggle on Quick Replies switch to blue
- Set Response Time for right away or from 2-20 seconds
- Choose Quick Reply Message
- Scroll down on the list and select a year round message or seasonal greeting
- You’ll hear a recording of what the message sounds like
- Tap Save in the top right corner.
- Scroll down on the list and select a year round message or seasonal greeting
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I am not setting up device. It is already setup. The only place i see quick replies is when i go to live view. I want to turn it off and dont see that option.
I can’t turn this off!!!
Hi neighbors. Make sure you’re not confusing the Quick Replies setting for the Motion Warning setting, as they are a bit similar but the options are in different locations in the Ring app. You can read more on the Motion Warning feature here. If you’re unable to turn the Quick Replies feature off using the steps in the marked solution, please give our support team a call at one of the numbers available here so they can further assist. If you are outside of the US, please visit here to see how to contact support.