‎Purple flashing recording

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Lewis_Feekings

Purple flashing recording

hardwired-security-cameras

cs-support

Hello, my recording on my outdoor cam plus is constantly flashing purple all day and night, I’ve rebooted and restarted both camera and router. Who do I contact to claim on its warranty? ![image|231x500](upload://3wkUOksjCBWkriuKw0NqdwDz1am.jpeg) Thanks

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05-04-2023 05:42:48

Responses (2)

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Caitlyn_Ring
Hi @Lewis_Feekings. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) to review your device's [warranty](https://ring.com/warranty) and explore what options are available. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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06-04-2023 05:04:16
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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06-05-2023 05:05:00
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