I recently purchased the ring protection plan, and then got gifted the updated ring device. How can i have the protection plan i purchased less than a month ago for my old ring device tranferred to this current ring device i have?
Hey @Laukath24. If you had the Basic Plan, you will need to cancel the plan for the old device and then purchase a new plan for the new device you have. This is because the Basic Plan is device specific when it is purchased. If you had the Plus Plan, as long as you are setting up the device on the same location, the Plus Plan covers all devices on one location and you will not need to move any plans over, as the plan should still be covering that location!