Protect Plus Faulty Camera

Can someone help please. We have a faulty ring camera and the lights are failing which is affecting the quality of recordings. We have protect plus but for the life of me can’t find how to get a replacement

Hi @user46642. Replacement requests are handled by our support team after all applicable troubleshooting steps have been completed. You can get in touch with our support team at one of the numbers available here. For hours of operation, check here.

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