Hi @user70995. Each Ring Protect Basic plan will cover one Ring Doorbell or Security Camera, while the Ring Protect Plus plan will cover all Ring devices at the same Location. We have more information on each plan here as well. Since you’ve added a third device, it would be more cost effective to subscribe to the Plus plan rather than three Basic plans. You can find steps on how to cancel a Ring Protect plan here. You will receive a prorated refund for any unused time on a canceled plan. I hope this helps!

I have a basic plan that runs out at the end of January 2024 but my camera has stopped saving recordings. The dashboard states my trail has run out. Anyone help?

Hi @user71724. I have responded to your post here.

I have been trying to renew my Basic Protection plan but the payments keep getting declined. I have tried using 2 different cards but the payments aren’t getting through. I have checked and cards are working fine.

Hi @pencilpenandpoison. We do not have access to account information here in the Community in order to assist with your concern. It is best to reach out to our support team for this type of concern. Give our support team a call at one of the numbers available here.