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Product Launch: Video Doorbell Pro 2
hardwired-video-doorbell
The Ring [Video Doorbell Pro 2](https://ring.com/products/video-doorbell-pro-2) is here. Our best-in-class wired doorbell camera with cutting-edge security features! Learn more about these features below.
* Head-to-Toe 1536p HD+ Video
* 3D Motion Detection - Learn more in this [Help Center article](https://support.ring.com/hc/en-us/articles/360057232771-Setting-up-and-Using-3D-Motion-Detection)
* Two-Way Talk with Audio+
* Built-In Alexa Greetings - Learn more in this [Help Center article](https://support.ring.com/hc/en-us/articles/360056161712-Alexa-Greetings)
* Customizable Privacy Settings
If you’re interested in adding this new Video Doorbell Pro 2 to your setup, then you might enjoy the Ring Help Center articles below that are packed with more information about this doorbell and it’s features.
* [Video Doorbell Pro 2 Information](https://support.ring.com/hc/en-us/articles/360056768972-Video-Doorbell-Pro-2-information) - Check out this one for specs and answers to your top questions about this new device.
* [Installation guide](https://support.ring.com/hc/en-us/articles/360054675132-Video-Doorbell-Pro-2-Installation-guide-) - A step by step guide for getting your VideoDoorbell Pro 2 up and running!
* [Bird's Eye View Information](https://support.ring.com/hc/en-us/articles/360056772832-Bird-s-Eye-View-information) - Answers to the most commonly asked questions regarding this new feature.
**Install Note:** If you are switching from the Video Doorbell Pro to the Video Doorbell Pro 2 the holes will match up to make for an easy swap out. If you are based in the United States or Canada it is important that you make sure to swap in the new Pro Power Kit included with your new Video Doorbell Pro 2 as well.
We want to hear what you think of the new Video Doorbell Pro 2. Reply below with your feedback and questions.
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31-03-2021 05:38:30
Responses (20)
C
I received my new doorbell pro 2 yesterday and I was unable to activate. After calling ring support they informed me that ring is not supporting installations until later April. Why will Amazon sell the doorbell and ring not supporting the install.
I am missing something?
I have the latest app and when I scan the code it gives an error so I installed and then try to activate also with an error.
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03-04-2021 12:05:43
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B
Make sure you have the latest version of the Ring App when installing. I was able to install mine ok. The issues I have seen so far with the Pro 2 are the LED light around the button is no where near bright enough. I had a battery powered Ring before this and the light when pressed was MUCH brighter. I could hardly see it on the Pro 2 when installing to see if it was in setup mode etc. Also on the Pro 2 the LED glows at night but again its just not bright enough. I don't think it as bright as it was in the Pro 1. I have a neighbour with the Pro 1 and it seems MUCH brighter at night. I have also had issues with live view not connecting but I have noticed some other threads with similar and think this is an app issue more than a doorbell issue. I suspect there will be firmware releases soon for the Pro 2 to iron out any bugs with video quality.
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03-04-2021 03:25:57
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P
Same issue as the poster above; the new LED light on the Pro 2 is really dim in the sunlight.
Does anyone know if it's possible to transfer the protect subscription from my old doorbell to the new Pro 2? I only have one device and would prefer not to be forced up to the Plus plan.
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03-04-2021 08:19:33
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J
Installed mine and unfortunately be returning it and swapping back to my original Pro
Positives - bigger field of view is great, the pre-roll for motion also great
Negatives - the night time vision is incredibly poor, unable to setup 3D Motion due to the Satellite picture being that blurred I can't even make out anything in the picture, LEDs as others mentioned too dim, video quality seems worse than the original
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04-04-2021 07:13:47
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MCFC_Rufio
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02-04-2021 11:10:38
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