Bonjour je voudrais supprimer l’ancien nom du propriétaire de la chime pro.
Hi there, @Wallet! To become the new owner of a Ring device, you will want to follow our Change of ownership process. Depending on scenario, you may perform a reset of your Chime device by holding the setup button for 20 seconds. If neither of these steps help to obtain ownership, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.