I recently purchased a Ring Video Doorbell Pro Hardwired from Amazon UK to use in the UK. I would like to use it with my existing 16V AC chime. I believe for that I require the Pro Power Kit v2 which did not come with the doorbell as purchased (I have been told it comes with the US model, but the European model comes with the Bypass kit instead).
I think either of these two are what I need but it would appear they are out of stock in the store:
Pro Power Kit for Video Doorbell Pro
Spare Parts for Video Doorbell Pro
Does anyone know if Ring support can mail me one so that I do not have to wait to install my new doorbell?