I can’t reset my privacy view on my battery cam. Tried resetting the device to factory settings but still not working
Hi @Nickp01. What happens when you’re trying to edit the Privacy Zones on your Camera? If you want to delete them, you should be able to follow the steps listed below to do so.
- Open the Ring app
- Tap the menu icon (three horizontal lines) in the top left corner
- Tap Devices
- Tap the device you want to delete a Privacy Zone for
- Tap Device Settings
- Tap Privacy Settings
- Tap the Privacy Zone you want to delete
- Tap the bin icon
- Tap Delete Privacy Zone
Let me know if those steps allow you to delete the Privacy Zones. if not, feel free to share a screenshot of what you’re seeing on your end if there is an error message or anything like that. 