Ring Security Cameras

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Privacy view
troubleshooting
battery-security-cameras

I can’t reset my privacy view on my battery cam. Tried resetting the device to factory settings but still not working

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0

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08-09-2021 17:33:30

Responses (1)

  • C

    Hi @Nickp01. What happens when you're trying to edit the [Privacy Zones](https://support.ring.com/hc/en-gb/articles/360028035532-Creating-and-deleting-Privacy-Zones) on your Camera? If you want to delete them, you should be able to follow the steps listed below to do so.* Open the Ring app* Tap the menu icon (three horizontal lines) in the top left corner* Tap **Devices*** Tap the device you want to delete a Privacy Zone for* Tap **Device Settings*** Tap **Privacy Settings*** Tap the Privacy Zone you want to delete* Tap the bin icon* Tap **Delete Privacy Zone**Let me know if those steps allow you to delete the Privacy Zones. if not, feel free to share a screenshot of what you're seeing on your end if there is an error message or anything like that. :)

    0

    09-09-2021 19:11:08

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