Pointless promotion

Ring sent out a promotional email on Friday 15th October, offering discounts on a range of products, until midnight on Sunday 17th October. As soon as I received the email I tried to order a new spotlight cam that I have been considering. It appeared that the camera I wanted, along with many other products, was out of stock. I didn’t understand why Ring would send out a promotional email for items that couldn’t be ordered, so I rang Customer Support to query this, only to find that they were completely unapologetic and confirmed that you can’t even pre-order and wait for stock to arrive. What’s the point of this ? I feel they are treating customers like idiots, especially if the promotion is also sent to existing customers who may have existing accounts and an established commitment to Ring products. Sometimes I think they are just a joke company. It makes me tempted to ditch them and switch to Arlo or someone else. 😡👎